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I just got a 72 hr suspension on one of my accounts, while farming atma (not afk) someone /s I had a cure bot because my WHM was curing everyone in the fate, I logged off, next day I logged in I received the suspension notice.
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this was obviously player reported, there are many players that try to be SE detectives and are looking for bots, I got caught. Although I feel it was a very small offense, I am pretty sure it is going to be a perma-hammer.

My point Exactly! But why would you just Log off instead of saying "wtf are you talking about?" The first rule, when being confronted by a player who accuses you of botting is DENY DENY DENY. Not insta log off.... That just Screams I'm guilty!

But this Just proves my point that all of these 72hr suspensions are coming from PLAYER REPORTS. Which they HAVE to investigate But zero tolerance means you're suspended during investigation WITH 0 PROOF except for an angry report from a player.

The only people I would exclude from this are the original 24 that got suspended for most likely beating coil "too fast" and being flagged by system during update, because they spent a full week online and didn't get suspended until the system did a check for timestamps during Update.

If you read official ffxiv forums people are witch hunting for botters simply out of spite.