09-12-2015, 09:30 PM
as the thread name
sry for my bad english
sry for my bad english
my money get charged but i didn't get a code
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09-12-2015, 09:30 PM
as the thread name
sry for my bad english
09-12-2015, 10:27 PM
it gets to the email you use on the forum, make sure you check your spam folder aswell
09-12-2015, 11:07 PM
(09-12-2015, 10:27 PM)brocklesnar Wrote: it gets to the email you use on the forum, make sure you check your spam folder aswell no email even in junk .. actually i bought it couple time but this time i got an error it's tell me like don't order the same card again don't order it or something like that i never get this before
09-12-2015, 11:10 PM
Create a ticket in the help center and one of the admins will be able to help you better.
09-12-2015, 11:46 PM
09-13-2015, 08:16 AM
i don't see any tickets from you.
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Yeah, well. The Dude abides.
09-13-2015, 09:06 AM
09-13-2015, 09:49 AM
(09-13-2015, 09:22 AM)fxfire Wrote: you should look into your correct email then ;) you used two different emails in the past ... i checked both of it i bought a couple time but never get error like this before .. system suggest me to ticket but i didn't choose priority so i think first time ticket it didn't deliver now i re-send ticket once i hope i won't spend my money to the air.. please T^T
09-13-2015, 10:46 AM
(This post was last modified: 09-13-2015, 10:53 AM by brocklesnar.)
(09-13-2015, 09:06 AM)handfuleaves Wrote:(09-13-2015, 08:16 AM)HansW Wrote: i don't see any tickets from you. G2S confirmation mail contains the order ID at the start of the email. if you have not received that email then payment has not been processed correctly, in which case it is logical you have not received any keycode(s). In case you have the email, check the account of your used payment option: - PayPal account if used PayPal, - Bank account if used online banking, - etc, if you have been charged, all the needed information is displayed about your order, like: - payment ID, - process ID, - order ID, which you then can use to contact G2S or MMOminion so they can then look into the case.
09-13-2015, 11:01 AM
(This post was last modified: 09-13-2015, 11:21 AM by handfuleaves.)
(09-13-2015, 10:46 AM)brocklesnar Wrote:(09-13-2015, 09:06 AM)handfuleaves Wrote:(09-13-2015, 08:16 AM)HansW Wrote: i don't see any tickets from you. thx man, you right! i'm sry for all of you guys .. i ask my bank about this they tell me i getting pay for some reason for my card . so my money is not enough or something like that btw thx all of you guys ! |
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