Thank you Cichard. It appears I had a combination of two issues. I've fixed my issue and Ill post the fixes here in hopes it may help someone that can't find other posts. The first issue with multiple accounts, this is the email I got back from SE that helps guide you to fix that problem.
"How to cancel Service account.
(1) Select the service account you want to cancel
Log into the Square Enix Account Management System. From the menu on the left, under "Services and Options" select ?Select Service.? Select the service account you want to cancel. Any active service accounts will be displayed on the next page.
(2) Cancel the service account
The ?Cancel Service? button will be displayed for active service accounts. Check the service account that you have selected to cancel. If the correct service is displayed, press the "Cancel service" button.
(3) Confirm the cancellation
If the service account is successfully cancelled, the message ?The selected service has been cancelled.? will be displayed on the next page. Also, "Service Account Cancellation Notification" will be sent to SQEX Account Management Screen Top Page.
?Service accounts with automatically continuous options will be available till their contracts expire even after cancellation is completed. If you want to use the service account, reactivate the service account."
The 2nd issue I had can be found here http://www.mmominion.com/Thread-auto-log...t=auto+log
and this is what you need to do,
"actually Charcter name has no effect on anything with logging in nothing whats so ever. my character names in my gui_launcher are 1 2 3 4 5 6 7 8......24.....32 it has no effect appon logging in. the issue is you misspelled the server name. odin is not Odin. So make sure you spelled your server name exact." -Cichard
"How to cancel Service account.
(1) Select the service account you want to cancel
Log into the Square Enix Account Management System. From the menu on the left, under "Services and Options" select ?Select Service.? Select the service account you want to cancel. Any active service accounts will be displayed on the next page.
(2) Cancel the service account
The ?Cancel Service? button will be displayed for active service accounts. Check the service account that you have selected to cancel. If the correct service is displayed, press the "Cancel service" button.
(3) Confirm the cancellation
If the service account is successfully cancelled, the message ?The selected service has been cancelled.? will be displayed on the next page. Also, "Service Account Cancellation Notification" will be sent to SQEX Account Management Screen Top Page.
?Service accounts with automatically continuous options will be available till their contracts expire even after cancellation is completed. If you want to use the service account, reactivate the service account."
The 2nd issue I had can be found here http://www.mmominion.com/Thread-auto-log...t=auto+log
and this is what you need to do,
"actually Charcter name has no effect on anything with logging in nothing whats so ever. my character names in my gui_launcher are 1 2 3 4 5 6 7 8......24.....32 it has no effect appon logging in. the issue is you misspelled the server name. odin is not Odin. So make sure you spelled your server name exact." -Cichard